Articles

An Audience of One - June 2001

Knowing and Growing Customers - CRM for the Newspaper Industry - February 2001

Profiting From the Internet - January 2001

Hanging up on Newspapers - December 2000

The Last 3 Feet - October 2000

Open for Ebusiness - July/August 2000

Circulation at the Crossroads - July/August 2000

Mass Media in a One-to-One World - March 2000

Databases Don't Make Money - February 2000

Database Means Business - November 1999

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